How to Request a Refund

To request a refund:

  1. Email us at Akhan e-comm Inc. with your order number and reason

  2. Include clear photos if the item is damaged or incorrect

  3. Wait for return approval and shipping instructions

💳 Refund Method

Once approved, your refund will be processed back to your original payment method. Processing times may vary depending on your bank or payment provider (typically 5–10 business days).

❌ Non-Refundable Items

We do not offer refunds on:

  • Perishable goods (e.g., food items)

  • Personal care or hygiene products

  • Gift cards or final sale items

  • Products returned used or without original packaging

📦 Return Shipping

  • If the return is due to our error (wrong or damaged item), we’ll cover the return shipping cost.

  • For voluntary returns (e.g., changed mind), you may be responsible for return shipping.